FAQs

FAQs

Answers to common questions about BTC Frame from product details to shipping, dashboards, and technical specs.

BTC Frame is a real-time Bitcoin dashboard and physical smart frame that displays live network data, market stats, and curated metrics designed for serious Bitcoiners.

On top of that, it should offer clear, actionable advice and steps to turn your goals into reality. To guide you toward the best decisions, a good plan will also lay out a variety of potential scenarios—plus some alternative ones—for you to consider.

Yes. BTC Frame is fully open-source, allowing anyone to audit, customize, or contribute to the project.

Yes. A stable Wi-Fi or Ethernet connection is required to display live data on the frame.

Each unit comes preloaded with 25+ dashboards, including price, mempool activity, seasonality, network health, daily transactions, multi-currency dashboard, public nodes map, and more — all updated in real time. We’re also working on premium dashboards designed for advanced users and institutional-grade insights, which will be released soon.

Yes. BTC Frame currently includes a dedicated multi-currency dashboard that supports USD, EUR, AUD, CHF, GBP, and CAD. Full multi-currency support across all dashboards is in development and scheduled for release in 2026.

The Standard BTC Frame comes with a built-in 18-inch HD display. Premium models support larger displays, up to 24 inches.

The Enterprise Series is a dedicated standalone device without a built-in monitor — designed to be plugged into any external monitor or TV via HDMI for flexible deployment.

Yes. We ship globally, including to Europe, Australia, and most major countries in Asia.

No. BTC Frame is a one-time purchase, and all standard dashboards are included with no recurring fees. However, we’re developing a suite of premium dashboards with advanced analytics and institutional-grade features, which will be available via subscription starting in 2026.

Standard and Premium models are powered by Raspberry Pi 5 boards with various configuration options depending on the model. Enterprise units use Raspberry Pi 5 Compute Modules mounted on industrial-grade I/O boards for enhanced performance and flexibility.

Currently, all data displayed on BTC Frame is powered by BTC Frame’s own public nodes for speed, reliability, and simplicity. However, in 2026, we’ll be releasing advanced options that allow users to connect their own Bitcoin nodes or custom API endpoints for greater control and customization.

BTC Frame is used by individuals, companies, miners, hedge funds, and asset managers — anyone who wants always-on and reliable Bitcoin intelligence.

We offer a 30-day refund policy. If you’re not satisfied with your BTC Frame, you can send it back within 30 days of delivery.

Absolutely. No personal data is collected, and all data requests are outbound-only. You’re in full control of your device.