Effective Date: 06.01.2025
1. Introduction
BTC Frame Inc. (“BTC Frame,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our websites, purchase our products, or use our services.2. Information We Collect
We collect information to provide better services and improve your experience. This includes:- Personal Information: Name, email address, shipping address, billing details, and other information you provide voluntarily during checkout, support requests, or account creation.
- Usage Data: Data on how you interact with our websites and services, including IP address, browser type, device type, pages viewed, access times, and referring website addresses.
- Device Information: Information about the device and operating system you use, including device model, hardware identifiers, operating system version, and mobile network information.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to personalize your experience, understand usage patterns, improve performance, and serve relevant content or ads.
3. How We Use Your Information
We use the information we collect to:- Process transactions and fulfill your orders.
- Provide customer support and respond to your inquiries or requests.
- Enhance, personalize, and improve our products, services, and overall website functionality.
- Send you transactional notifications, product updates, or marketing communications (with your consent or opt-out options).
- Monitor system performance, prevent fraud, and ensure the security of our platform and infrastructure.
- Comply with applicable legal obligations and enforce our Terms and Conditions.
4. Sharing Your Information
We do not sell your personal information. We may share your data with:- Trusted third-party service providers (e.g., payment gateways, logistics partners, analytics tools) that help us operate our business and deliver services on our behalf, under confidentiality agreements.
- Government agencies, regulators, or law enforcement when required by applicable law, subpoena, court order, or legal process.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and you acknowledge these risks when using our services.6. Your Rights
Depending on your location and applicable laws, you may have rights to:- Access, correct, or update your personal information.
- Request deletion or restriction of your personal data in certain circumstances.
- Object to or opt out of processing for marketing or profiling purposes.
- Withdraw consent if processing is based on your prior consent.
- Lodge a complaint with a data protection authority if you believe your rights are violated.